New EU Regulation Mandates Operators To Inform Customers Of Roaming Costs Via SMS

Here’s an interesting additional piece of information on the EU decision to limit prices for European users roaming with their mobile phones to other EU countries: According to this Teltarif article, the EU roaming regulation coming into effect this summer not only limits prices but also requires operators to inform their customers via SMS of the prices they charge for incoming and outgoing calls when they detect that a user roams in a foreign EU network. Applause for this piece of legislation because I am sure 9 out of 10 people today have no idea who much they are charged when making or taking phone calls while abroad. Also, this is in my opinion the first positive usage for roaming detection devices that usually trigger useless SMS messages in the "Welcome in country XYZ, please use the network often for (undisclosed) roaming charges" fashion 🙂