Place and Cost

I am at the European Telecommunication Standards Institute (ETSI) in Southern France this week and every now and then I have to give a call to some experts back in Germany. Interesting how a 5 minute call to the same number is priced depending on which calling option I use:

  • Using my French SIM card in my N95: € 3.50 (70 cents a minute)
  • Using my German SIM card in my N95: € 2.90 (58 cents a minute)
  • Using the N95 VoIP function via the Wifi network: € 0.09 (1.79 cents a minute)
  • Using the VoIP client on my PC via Wifi: € 0.00 (call is VoIP end to End)

In the end I mostly use the N95 VoIP option over Wifi as for some calls some privacy is needed which is not not provided in the meeting room where the PC is located. I could move the PC but the € 0.09 is a good tradeoff for the convenience.

I titled this post “place and cost” because it shows how cost dramatically drops when different access methods are available and compete with each other. In places with less competition like the car, the countryside, etc.) mobile operators take over and option 3 and 4 are no longer possible. Unless of course, the operator offers a reasonable 3G data plan which make VoIP calls affordable again. One might argue it is more expensive to operate nationwide mobile networks with good coverage compared to DSL networks but I doubt the difference is € 0.09 to € 3.50.

S60 As A Platform

Recent news that Nokia would buy Symbian and put it together with its own S60 user interface into the new Symbian Foundation has sparked quite some interest. One reason for this move is that the operating system and the user interface is more and more seen as a platform which is better to distribute to as many players as possible than to use it as a differentiator. Differentiation should come from the applications running on the platform.

Recently, due to a one day outage of ProfiMail on my N95, I became aware of just how dependant I have become on my N95 from software that is not directly from Nokia, i.e. that didn’t come in the box when I bought the device. Together with OperaMini, Profimail are the main applications I use on my mobile device. Should both companies decide to leave the business (o.k. very unlikely but just imagine for a moment) I would be without a real alternative since both programs communicate with the mothership in order to function.

Sure, there are other browsers and other eMail clients but these two are definitely unique and I couldn’t replace them easily with others for my purposes. On the one hand this is good news for Nokia since third party programs have become a strong pillar in the overall value chain and thus promote the versatility of their platform. But on the other hand there is also a certain vulnerability as their own products are not where the competition is in a number of important areas, at least for my purposes.

The Mobilized Internet and the Mainstream

This week, the winning post of ‘krisse’ in the Carnival of the Mobilists has spawned some interesting thoughts over here. In the post, ‘krisse’ reports about entry level phones such as the Nokia 5000, which are around 100 euros without a contract, now come with OperaMini pre-installed. With a screen resolution of 320×240 pixels, the viewing experience is as good as with much more expensive feature phones. He didn’t say anything about how fast the browser runs on the phone but I assume processors have become fast enough even on S40 phones for the purpose.

So while Nseries devices and the iPhone might push the mobilized Internet revolution from the top, they won’t bring the real breakthrough as they are too expensive for a broad audience. But with phones for 100 euros now supporting feature rich mobile web browsers, that’s a different thing entirely. I would say that such phones are used by the majority of people in Europe, North America and many Asian countries.

From a hardware price point of view, mobile Internet access for the masses is now possible. Problem solved. From a software point of view, Opera Mini and other browsers have also reached a level of maturity that make them mass market usable. Hardware and software, however, is not all that it takes. In addition, I think the following things need to be put in place:

  • Prepaid data plans, either ‘fair use’ or a reasonable price per megabyte. Such plans are in place now in many countries now, but one can argue about the many ‘if’s, ‘buts’ and ‘must nots’ though. If marketed well and if they are simple enough to understand without a law and computer science degree, such offers should reduce the fear of only knowing one month later what mobile browsing sessions have cost.
  • Training of sales people: Absolutely essential! The average normob (normal mobile user) doesn’t want to figure it out himself. Currently, most sales people in shops are just clueless. This has to change.
  • Autoconfiguration / Pre-configuration: Devices must work out of the box, normob’s don’t configure anything. Again, a chance for operators to stay valuable in the value chain. 
  • Advertise compelling services: Also, good progress seen here nowadays with Vodafone and others advertising Facebook, Google and eBay on mobile devices.

Any other requirements I have missed for mass market mobilization of the Internet?

Carnival of the Mobilists Over At The Mippin Blog

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I was a bit sad over the weekend when I cleaned out my my RSS feeds as about half the blogs I’ve been reading over the past year have gone quiet. Hope you guys are coming back at some point. On the positive side other people are setting up new blogs to post to the world. And the best place to find both long timers and newcommers is the Carnival of the Mobilists, a compilation of the best writing around mobile of the past week. This week, the Carnival has stopped at the Mippin Blog. So head over and enjoy!

Symbian Foundation Blogs and History

For those of you interested in what’s going on with the Symbian Foundation, I think the following links might be of interest:

The History:

The Future:

Great opportunities to take a look behind the scenes with some of the people who will shape the future of Symbian. This is how company blogs should be!

Thanks to Michael Mace over at Mobile Opportunity for the pointers!

HSUPA Deployment Status

In the past couple of months I’ve seen in the news that some mobile operators have started to deploy HSUPA (High Speed Uplink Packet Access), the uplink brother of HSDPA in their networks in selected areas. Today, T-Mobile announced that their nationwide HSUPA network roll-out is finished. And nationwide roll-out doesn’t mean just a couple of base stations, it means several thousands.

I guess it wasn’t too difficult to do since HSUPA is mainly a software update. Also, base station backhaul capacity has already been increased for HSDPA. The uplink part, which is usually increased as well in symmetric links such as E-1’s can now be put into good use.

This time, networks are a bit ahead of the mobiles. Except for data cards, I haven’t seen a lot of HSUPA mobiles yet. All right, Nokia and co. it’s about time now and I can’t wait to transfer my videos to YouTube right from the mobile:-)

Canada’s AWS Spectrum Auction – Will It Encourage Competition?

I recently became aware of the current spectrum auctions in Canada to bring another wireless operator into the domain for what is hoped to create additional competition. I did some quick background research on the auction below there is one important piece of information missing in the article: Which frequency blocks are auctioned and which technology will be used? Looks like the bands auctioned are similar to those of the U.S. AWS auction, i.e. paired spectrum 1700 MHz / 2100 MHz.

O.k., so no WiMAX here since I don’t think there is a profile for such a paring yet. I guess the likeliest technology to use in this band is UMTS and LTE. This band is standardized as band IV in 3GPP. In my opinion it’s going to be difficult to create a lot of competition for incumbent operators with this frequency band mainly because there only seem to be two more operators using this band globally:

•    T-Mobile U.S. for their 3G network
•    A carrier in Japan

Compare that to the hundreds of UMTS networks globally using 2100 MHz band I. I am a bit afraid there won’t be a lot of devices supporting this band, as the market for mobile device vendors such as Nokia is very small.

After many years, Nokia is finally releasing 3G Nseries and Eseries phones for band II and V (AT&T in the U.S., Telus in Canada and Telstra in Australia). I wonder what the chances are that they produce a third version for the AWS band IV of future phones!? Or, what would even better, devices that support all these bands!? Well, at least carriers don’t have to lock devices since they can only be used in their network anyway…

A controversial topic. What do you think?

Out Of Time, Out Of Place, And Out of Cables

An eMail arriving two minutes before midnight on a Saturday evening on my mobile phone as a response to a request I had sent a couple of hours earlier made me think of what has become of time, place and cables in communication.

Well, they are all gone. In the old days, not so long ago, a fax was the fastest way one could transmit someone a document. But a fax machine was only observed at business hours, one had to be at a certain place and it was attached to that place by a cable. If the person was not next to the fax machine, chances were good an answer took at least a day or two or even longer, especially when sent at an odd time (such as a Saturday afternoon). Fast forward to today, and communication is no longer limited by time, place or cables. Messages are sent via email from anywhere to anywhere on the planet within seconds, independent from time and also from place.

When I received that email close to midnight, I first thought a mobile email device played a role in the fast response (think Blackberry, Nokia N- and Eseries, etc.) . The header of the email, however, revealed that it was sent from a PC. But not from Northern Europe, as I assumed at first, but from a location in the United States. Another important lesson here: A message is no longer sent to a device sitting at a certain place but to a person and that person can get his/her messages no matter of his/her current location. As long as there is connectivity, that message finds its way.

We have absorbed this new way of communicating pretty quickly it almost seems silly to talk about it since it has become so normal. But once every now and then I stumble upon a company that still wants to do business “the old way”. Pretty difficult in my case, since I don’t carry a fax machine around…

IPhone 3G Sparks Wireless Data Price Debate In Canada

Many people say many things about what the iPhone changes in the wireless world. But this one I haven’t heard about before: Looks like the introduction of the iPhone in Canada has made Canadians becoming aware of the high prices they have to pay for mobile Internet access compared to in other countries. When I checked a year ago, I had difficulties to even find a data plan on Roger’s web page. Looks like things have changed at least a bit since then, they are now offering packages from a couple of hundred megabytes to a couple of gigabytes, but still at rates several times higher than what you have to pay for the same package in Europe. Interesting links on the topic here, here and here. And for Roger’s price plans take a look here. What I don’t see at all yet are promotions for Internet access via 3G/USB sticks for notebooks which has become very popular in many European countries lately. One step at a time I guess…

No More Reboots In the Metro

In the past I have reported that my Nokia N95 had the nasty habbit of rebooting spontaneously while using OperaMini and moving from cell to cell e.g. while traveling on the train and in the metro. How often the mobile rebooted semt to depend on the country, i.e. which mobile network I used, i.e. which network vendor supplied the infrastructure. This week I noticed that my N95 no longer reboots in the metro. That is interesting, since I haven’t made a software update and the Opera Mini version is still the same. So it seems like the network operator, Orange France in this case, must have made a software upgrade in the network or has changed some parameters. In any case, mobile Internet use has become much more practical again for me in France. Thanks to whoever fixed it.