Out Of Time, Out Of Place, And Out of Cables

An eMail arriving two minutes before midnight on a Saturday evening on my mobile phone as a response to a request I had sent a couple of hours earlier made me think of what has become of time, place and cables in communication.

Well, they are all gone. In the old days, not so long ago, a fax was the fastest way one could transmit someone a document. But a fax machine was only observed at business hours, one had to be at a certain place and it was attached to that place by a cable. If the person was not next to the fax machine, chances were good an answer took at least a day or two or even longer, especially when sent at an odd time (such as a Saturday afternoon). Fast forward to today, and communication is no longer limited by time, place or cables. Messages are sent via email from anywhere to anywhere on the planet within seconds, independent from time and also from place.

When I received that email close to midnight, I first thought a mobile email device played a role in the fast response (think Blackberry, Nokia N- and Eseries, etc.) . The header of the email, however, revealed that it was sent from a PC. But not from Northern Europe, as I assumed at first, but from a location in the United States. Another important lesson here: A message is no longer sent to a device sitting at a certain place but to a person and that person can get his/her messages no matter of his/her current location. As long as there is connectivity, that message finds its way.

We have absorbed this new way of communicating pretty quickly it almost seems silly to talk about it since it has become so normal. But once every now and then I stumble upon a company that still wants to do business “the old way”. Pretty difficult in my case, since I don’t carry a fax machine around…

The Ultimate Test: The N82 in the Hands of a Normob

A while ago I started the ultimate usability test by pre-configuring a Nokia N82 for mobile Internet access, as notebook modem, for mobile eMail and for picture uploads to Flickr to see how this would work out in practice with a normob (normal mobile user). While the project is still ongoing, the results so far are mixed 🙂

  • Notebook Access: The N82 as a notebook modem has become fully accepted, as it enables use of  the Internet as before.
  • Mobile eMail: While for me this is great, the test person’s eMail usage is a bit different. She gets lots of eMails with attachments that can’t really be viewed very well on a small screen. So as a consequence she prefers not to look at eMails at her mobile at all. Not a winner here…
  • OperaMini: Used from time to time, but sometimes it takes a bit of encouragement.
  • Picture Upload to Flickr: Still not really used. I am still trying to figure out why because to me the upload process looks really simple. Maybe not to a normob, not sure…
  • 3G Video Calls: Believe it or not but they are a sure winner to put the location into visual context accross the continent every now and again.

To be continued.

Connectivity With Reliability and Peace of Mind

24062008683-smallLocation: London. I am on my way to the Eurostar Terminal on my way to Paris when I noticed two ads in a newspaper.

The first one addresses reliability: Obviously I am not the only one who thinks reliability and high availability are as important as a fair price. BT thinks so, too and tries to attract customers with 99.99% availability for a business DSL line. Not quite the five 9's carrier grade reliability but still far away from 2.5 day nationwide outages of others…

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The second ad addresses the fear of massive bills because of data usage with no or a wrong data plan. T-Mobile UK offers an all you can eat 3G Internet access with the promise that it will never charge more than 15 pounds a month. I wonder if that promisse holds when using the offer abroad… As always, read the fine print. The ad also mentions that the offer includes free use of T-Mobile's installed Wifi hotspots. A good way for T-Mobile to offload traffic from their cellular network in hotspots such as airports and hotels. A humble but good beginning of fixed/mobile convergence.

Mobile To Displace Fixed-Line Internet Within Two Years

A pretty powerful title for this post, taken from a recent article in the U.K.'s Times online. In this article, the author is speculating about what falling prices for mobile Internet access means for the U.K.'s broadband market as a whole. He says there is a growing trend that people, especially singles, prefer to go online wirelessly instead of via a fixed line DSL or cable connection at home they can only use there. I pretty much agree with the article as in other countries that are even further ahead with broadband wireless this can already be seen. As I've reported here, more than a third of Austria's broadband connections are already wireless and the number is still rising with 57% of all new broadband connections being wireless now. Incredible numbers! I am sure offers like 3's 1GB for 10 pounds a month on a prepaid SIM help as well.

The Origin of the Nokia Tune

Each and every of the billions of Nokia mobile phones that has been shipped in the last decade comes with it: The now famous Nokia tune. But do you know where it originally comes from?

Believe it or not, the few notes now known to most people around the globe are from the Valse Grande by Francisco Tárrega, a Spanish composer who lived in Spain between 1852 and 1909. For the details see the Wikipedia entry on Francisco Tárrega and the Nokia Tune.

Thanks to Guy Daniels of Telecom TV, who made me aware of it in his movie ‘Mobile Planet‘, which has been released last week in London. And here’s a link to the trailer, where you can hear, of course, the Nokia tune.

Small Screen Web Browsing and Other Definitions

In the mobile world, words like ‘free’, ‘open’ and ‘unlimited’ have pretty much lost their original intrinsic meaning. Instead, these words have become mere marketing shells which make it difficult to compare different offers. In many cases a free, open and unlimited mobile Internet access offer usually means that it is only intended for use on the mobile phone, most services are blocked and a cap is put into place if the user manages to consume more than the unlimited data in the offer. So how could one realistically call such offers? How about:

  • Small screen web browsing within reasonable limits

or, in case eMail is included:

  • Small screen web browsing and eMail access within reasonable limits

To many marketing departments the Internet and the web seem to be the same thing. But please take note: The (world wide) web is just one of many applications using the Internet as a bearer. Therefore only allowing web browsing and eMail is not an Internet offer, it’s a web browsing and eMail offer!

But then, we are all free to give any word unlimited meanings and should be open for other opinions 🙂 Long live the fine print!

Orange France, the Small Screen Internet and Prepaid

Good news for mobile Internet use in France! Orange France has started to offer the same small screen Internet add-ons for prepaid and postpaid users. In addition to the ‘Découverte Multimédia’ option, which includes 5 MB worth of data for €3.-, Orange now also offers the ‘Internet Max’ add-on for €9.- a month to prepaid users.

What one can do with it: The offer includes mobile phone based web browsing and sending/receiving eMail from/to any POP/IMAP/SMTP server. Email transfers are limited to 10 MB a month.

What one can NOT do with it: The fine print states that Orange reserves the right to throttle transmission speeds if use exceeds 200 MB a month. The offer also excludes ‘peer-to-peer’, VoIP, and ‘newsgroups’ (whatever that is). Furthermore, the use of the mobile phone as a PC modem is not allowed. I am not sure if instant messaging is possible and whether only specific TCP ports are open for communication as the T&C’s don’t mention that specifically. To me, that looks like some sort of deep packet inspection is performed in the network. Should be fun play around with the option a bit to see what’s enforced in practice.

Despite the limitations I generally think this is good news since the price and availability with prepaid SIMs opens the mobile Internet to a wider audience. For the details, have a look on the Prepaid Wireless Internet Wiki.

Getting Internet Access with ‘3’ in the U.K.

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I arrived in the U.K. yesterday for attending the Oxford University Future Technology Conference in Oxford today. Naturally, wireless Internet connectivity needed to be assured right away, so I figured I would go and buy a ‘3’ Pay As You Go SIM and activate the 1 GB for 30 days broadband Internet access offer (for details, see here). I managed to get one in the end, as this blog entry is proof of, but it was a bit easier said than done:

The first ‘3’ store I found did not have prepaid SIMs without phones available, out of stock… O.k. no worries, there is more than one ‘3’ store in London. So I went to a second store which did have SIM cards but there I was told that the Internet would only work with their own phones. I challenged the guy, he gave me his SIM card and I showed how well it works in my non-‘3’ N95-8GB 🙂 Not that he knew what an ‘APN’ was…

After the initial denial phase, everything worked like a charm and I was set up in 5 minutes:

  • Within a minute, I had a SIM card and a 10 pounds top up voucher and activated the SIM by calling 444.
  • Before activating the Internet add-on, I had to make another call to 444 to put the 10 pounds on the SIM.
  • Afterwards I went to the My3 web page received via the SMS above and activated the Internet Light 1GB add-on.
  • Very nice, works like a charm 🙂

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Speeds in London’s busy Oxford street are quite o.k., about 1 MBit/s in downlink and 60 kbit/s in uplink. Not the best I’ve ever seen but it will do nicely. Thanks, 3!

A German Fixed Line Number in Paris

People have become accustomed that they can take their mobile phone, roam abroad and still be reachable via their national phone number. Nobody needs to explain this to a caller anymore, the concept is understood even by non-techies. With VoIP, the same concept also works for fixed line numbers. And this is where the trouble starts.

I am a good example: I have a German fixed line phone number from a German SIP VoIP provider which I use over DSL in my apartments in Germany and Paris with a Nokia N95 and alternatively with a cordless phone attached to a POTS to SIP converter box sitting next to my DSL router.

However, the concept of having a German fixed line number in Paris is still a difficult concept to grasp for many. More than once I struggled to explain ‘no, I am not really in Germany, I am in Paris’, because the usual answer is, ‘but how can that be, I called your German fixed line phone!?’

With the changes happening in the telecom industry today, i.e. the move from circuit switched telephony to SIP and the introduction of combined fixed/mobile telephony, there will be a point when it will seem normal to people that there is no longer a difference between fixed and mobile telephone numbers and that the telephone number no longer represents a geographical location. Once this point is reached the industry will have come a long way.

So the question is, when will that be!? What do you think? 5 years, 10 years, even longer?

T-Mobile And The Asus eeePC

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At the CeBIT kick-off press conference today, T-Mobile Germany and Asus announced an interesting cooperation: T-Mobile will start selling the eeePC in Germany and Austria with access to their Wifi and 3G networks. The 3G offer will include an HSPA USB stick. I’ve just recently bought an eeePC myself and time will tell how often it will be preferred over taking a full notebook with me. But I think chances are fairly high since it nicely fits into a bag and weighs almost nothing compared to the notebook.

For those who prefer using their mobile phone as a 3G "modem" for the eeePC (like me) instead of being locked to a single operator, here’s a link that explains how to do this as well. I tried with an N95, a Nokia 6680 and a Motorola V3xx and they all worked fine.